Instant Customer Feedback

The Sentiment Challenge


We can provide high quality customer insight, faster and cheaper.

We're laying down a very special challenge.

We're offering you FREE text and data analysis using the UK's leading sentiment analysis and customer insight solution.

We will analyse up to 1000 pieces of data and return the results in a fraction of the time it would take you to do the same work manually!

Whether you need to gain a deeper insight into staff and employee survey responses or you’re analysing what your customers are saying and thinking about you online. This is the opportunity to witness how easy and quick Rant and Rave is to use and how much more valuable the insights and results are (and at no cost to you!)

 

What is the Sentiment Challenge?

The Sentiment Challenge is an opportunity for you to get real valuable insight from your customer data in a fast and efficient way. Our challenge to you is that we can provide high quality customer insight, faster and cheaper than doing it manually or by using existing methods.

We do this by taking your existing data and customer verbatims and extracting meaningful relationships by running it through the 12 steps of our Sentiment Engine. This will score all your feedback using our cutting edge technology to provide you with an online dashboard showing dynamic, user-friendly information. It’s as easy to take a high level look at overall sentiment and ratings as it is to filter down and view specific scores, issues and concerns. The system highlights the threats, risks, opportunities and expectations that are being raised by your customers, enabling you to spot important problems or reward excellent service as soon as they happen. The reporting is second to none - with the ability to carry out anything from a SWOT analysis using your data right down to listening to or reading the specific items of insight left by each participant.

We are so confident that you will be impressed that we are offering the chance to try the service for FREE!

 

Need to know more?

STOP PRESS! Major companies who have already taken on the Sentiment Challenge include: Barclaycard, Arriva, Burger King, Debenhams, HSBC, Scottish Water, Schering Plough, Ikon, Southern Co-op, Maritz and Virgin Active!



We'll explain how existing customers are already using the services to improve business. We'd also love the opportunity to explain why the judges felt the service was worthy of over 4 major awards in 2009 - including the National Business Awards, The British Chamber of Commerce awards and overall champion and best innovator at the ICT Excellence awards. To take part in this challenge simply call your account manager on 02476 011 910

 



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